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POLICY

All bookings will require a deposit upon booking to secure the appointment. This is fully redeemable towards treatments or products.

Online bookings are not confirmed until deposit has been successfully paid. 

CANCELLATIONS

We value each and every one of our clients and their time - therefore we have a strict 48 hour cancellation policy. 

Should you cancel or reschedule your appointment with less than 48 hours notice, 50% of your total treatment cost will be charged.

Rescheduling before 48 hours: The deposit will be credited towards the new appointment date.

NO SHOWS

No shows will not be tolerated. Any no show appointments will result in 100% of the total treatment fee being charged and unfortunately be blocked from being able to rebook a future appointment. 

LATE

Running more than 15 minutes late to your appointment will result in your treatment being automatically cancelled and the $50 booking deposit being forfeited as a late fee. 

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