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POLICY

All bookings will require a $50 deposit upon booking to secure the appointment. This is fully redeemable towards treatments or products.

Online bookings are not confirmed until deposit has been successfully paid. 

CANCELLATIONS

We value each and every one of our clients and their time - therefore we have a strict 24 hour cancellation policy. 

Should you cancel or reschedule your appointment with less than 24 hours notice, the $50 booking deposit will be forfeited and under no circumstance refunded. 

NO SHOWS

No shows will not be tolerated. Any no show appointments will result in 50% of the total treatment fee being charged and unfortunately be blocked from being able to rebook a future appointment. 

LATE

Running more than 15 minutes late to your appointment will result in your treatment being automatically cancelled and the $50 booking deposit being forfeited as a late fee. 

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